Managing to improve public services /

Managing to improve public services / edited by Jean Hartley ... [et al.]. - Cambridge, UK ; New York : Cambridge University Press, 2008. - xvi, 298 p. : ill. ; 26 cm.

Includes bibliographical references and index.

9780521866415 (hdbk) 0521866413 (hdbk) 9780521708272 (pbk) 0521708273 (pbk)


Public administration.
Public administration--Evaluation.

351 MAN