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Strategic Management of Services : Framework and Cases /

Das, Ranjan.

Strategic Management of Services : Framework and Cases / Ranjan Das. - Delhi ; New York : Oxford University Press, 1997. - xii, 435 p. : ill. ; 23 cm.

Includes Bibliographical References.

ISBN: 0195641701

LCCN: 98168211

Subjects--Topical Terms:
Service Industries--Management.--India
Service Industries--Management--Case Studies.--India

LC Class. No.: HD9987.I42 / D37 1997

Dewey Class. No.: 658.4012 DAS

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