Business process change a guide for business managers and BPM and six sigma professionals /

Harmon, Paul, 1942-

Business process change a guide for business managers and BPM and six sigma professionals / [electronic resource] : Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007.

Includes bibliographical references and index.

License restrictions may limit access.

9780123741523 (pbk. : alk. paper) 0123741521 (pbk. : alk. paper) = Business process change


Electronic commerce.
Organizational change.
System design.

HF5548.32 / .H367 2007

658.406 HAR