AN ASSESSMENT OF FACTORS INFLUENCING CUSTOMER SATISFACTION AND CLIENT SAVING BEHAVIOR IN RURAL AREAS OF SAME DISTRICT COUNCIL: THE CASE OF NMB BANK SAME BRANCH/

MALECELA,A.K

AN ASSESSMENT OF FACTORS INFLUENCING CUSTOMER SATISFACTION AND CLIENT SAVING BEHAVIOR IN RURAL AREAS OF SAME DISTRICT COUNCIL: THE CASE OF NMB BANK SAME BRANCH/ ANNE KILANGO MALECELA - DAR ES SALAAM: OPEN UNIVERSITY TANZANIA, 2015 - XV,82P.: ILL.; 30CM

INCLUDES BIBLIOGRAPHICAL REFERENCES



EA.THE 658.809678 MAL