Assessment of customer relationship management strategies used by tourist hotels in Dar es Salaam / (Record no. 2412)

MARC details
000 -LEADER
fixed length control field 00597nam a22001457a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 141107b xxu||||| |||| 00| 0 eng d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number 658.81409678
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Martholome, N. M.
245 ## - TITLE STATEMENT
Title Assessment of customer relationship management strategies used by tourist hotels in Dar es Salaam /
Statement of responsibility, etc. Novatus Msaiky Bartholome
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Dar es Salaam :
Name of publisher, distributor, etc. The Open University of Tanzania,
Date of publication, distribution, etc. 2013.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 65p. :
Other physical details ill. ;
Dimensions 28cm
500 ## - GENERAL NOTE
General note Include bibliographic references & appendices
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relationship Management Strategies ; Tourist Hotels ;
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books

No items available.