THE IMPLEMENTATION OF CUSTOMER CARE POLICY IN PUBLIC ORGANIZATIONS: (Record no. 5218)
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000 -LEADER | |
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fixed length control field | 00616nam a22001577a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 170908b xxu||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | MARC |
Modifying agency | MARC |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 22 |
Classification number | EA.THE 658.81209678 DOS |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | DOSLA,P.T |
245 ## - TITLE STATEMENT | |
Title | THE IMPLEMENTATION OF CUSTOMER CARE POLICY IN PUBLIC ORGANIZATIONS: |
Remainder of title | A CASE STUDY OF PARASTATAL PENSIONS FUND( PPF) OF MWANZA CITY/ |
Statement of responsibility, etc. | PANGA THADEUS DOSLA. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | DAR ES SALAAM: |
Name of publisher, distributor, etc. | OPEN UNIVRSITY OF TANZANIA, |
Date of publication, distribution, etc. | 2016 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | XVII,114P.: |
Other physical details | ILL.; |
Dimensions | 30CM |
500 ## - GENERAL NOTE | |
General note | INCLUDES BIBLIOGRAPHICAL REFRENCES |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Source of heading or term | CUSTOMER CARE POLICY;PUBLIC ORGANIZATIONS-TZ |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
No items available.