The Relationship Between Customer Satisfaction and Service Quality in Telecommunication Industry in Tanzania: (Record no. 5253)

MARC details
000 -LEADER
fixed length control field 00630nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170913b xxu||||| |||| 00| 0 eng d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number EA DIS 658.81209678 MOS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Moshi,Alice A.
245 ## - TITLE STATEMENT
Title The Relationship Between Customer Satisfaction and Service Quality in Telecommunication Industry in Tanzania:
Remainder of title A Case Study of Vodacom Tanzania / by
Statement of responsibility, etc. Alice Augustino Moshi
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Dar es salaam:
Name of publisher, distributor, etc. The Open University of Tanzania,
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent xiv,72p.:
Other physical details íll.:
Dimensions 30cm
521 ## - TARGET AUDIENCE NOTE
Target audience note Includes Bibliographical References
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term Customer Satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term Telecommunication
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books

No items available.