Titled the Effect of Service Quality to Customer Satisfaction in Tanzania Banking Industry: (Record no. 5623)
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000 -LEADER | |
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fixed length control field | 00639nam a22001697a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 171122b xxu||||| |||| 00| 0 eng d |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 22 |
Classification number | EA DIS 658.809678 ULA |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Ulaya,Aaroni Y. |
245 ## - TITLE STATEMENT | |
Title | Titled the Effect of Service Quality to Customer Satisfaction in Tanzania Banking Industry: |
Remainder of title | The Case of Akiba Commercial Bank / by |
Statement of responsibility, etc. | Aaroni Y. Ulaya |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Dar es salaam: |
Name of publisher, distributor, etc. | The Open University of Tanzania, |
Date of publication, distribution, etc. | 2017 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiv,53p.; |
Other physical details | ill.: |
Dimensions | 30cm |
521 ## - TARGET AUDIENCE NOTE | |
Target audience note | Includes Bibliographical References and Index |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Source of heading or term | Customer Satisfaction |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Source of heading or term | Customer Services |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Source of heading or term | Printing |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
No items available.