The Impact of Service Quality on Customer Satisfaction in the Airline Industry: (Record no. 8345)

MARC details
000 -LEADER
fixed length control field 00687nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220701130539.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Transcribing agency Marc
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 23
Classification number EA DIS 658.4049678 MAT
100 ## - MAIN ENTRY--PERSONAL NAME
Dates associated with a name Matimati,Upendo Thomas
245 ## - TITLE STATEMENT
Title The Impact of Service Quality on Customer Satisfaction in the Airline Industry:
Remainder of title A Case of Kilimanjaro International Airport /
Statement of responsibility, etc. Upendo Thomas Matimati
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Dar es salaam:
Name of publisher, distributor, etc. The Open University of Tanzania,
Date of publication, distribution, etc. 2020
300 ## - PHYSICAL DESCRIPTION
Extent xv,89p.:
Other physical details ill.;
Dimensions 30cm
500 ## - GENERAL NOTE
General note Includes Bibliographical References and Index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Form subdivision Customer Satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Form subdivision Airline Industry
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     The Open University of Tanzania-HQ The Open University of Tanzania-HQ 10/07/2020   EA DIS 658.4049678 MAT Inf...saxdegfhjnh 10/07/2020 10/07/2020 Books