Reference and information services : an introduction / general editors, Richard E. Bopp, Linda C. Smith.

Contributor(s): Material type: TextTextSeries: Library science text seriesPublication details: Englewood, Colo. : Libraries Unlimited, c2001.Edition: 3rd edDescription: xxiv, 617 p. : ill., maps ; 26 cmISBN:
  • 1563086247
  • 1563086212
Subject(s): DDC classification:
  • 025.52 BOP 20
LOC classification:
  • Z711 .R443 2001
Contents:
1. History and Varieties of Reference Services /Richard E. Bopp -- 2. The Reference Interview / Ellen D. Sutton and Leslie Edmonds Holt -- 3. Bibliographic Control, Organization of Information, and Search Strategies / Prudence Ward Dalrymple -- 4. Introduction to Electronic Reference Services /Kathleen M. Kluegel -- 5. Trends in Electronic Reference Services: Opportunities and Challenges /Kathleen M. Kluegel -- 6. Instruction as a Reference Service / Lizabeth A. Wilson -- 7. Reference Staff Training and Development / Beth S. Woodard -- 8. Evaluation of Reference Services / Bryce Allen -- 9. Organization and Management of Reference and Information Services / Josephine Z. Kibbee -- 10. A Philosophy of Service / David N. King and Richard E. Rubin -- 11. Reference Services for Specific Populations / Ellen D. Sutton, Frances F. Jacobson and Leslie Edmonds Holt -- 12. Selection and Evaluation of Reference Sources / Linda C. Smith -- 13. Directories /Susan Miller.
14. Almanacs, Yearbooks, and Handbooks / Patricia F. Stenstrom and Sandra L. Wolf -- 15. Biographical Sources / Richard E. Bopp -- 16. Dictionaries /Constance A. Fairchild -- 17. Encyclopedias / Frances F. Jacobson -- 18. Geographical Sources / David A. Cobb -- 19. Bibliographies and Library Catalogs /Carol Bates Penka and Martha Landis -- 20. Indexes and Abstracts / Linda C. Smith -- 21. Government Documents and Statistics Sources / Susan E. Bekiares and Mary Mallory.
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Item type Current library Collection Call number Copy number Status Barcode
Books Books DODOMA Book Cart Non-fiction 025.52 BOP (Browse shelf(Opens below)) 1 Not For Loan (Restricted Access) 113426543

Includes bibliographical references and indexes.

1. History and Varieties of Reference Services /Richard E. Bopp -- 2. The Reference Interview / Ellen D. Sutton and Leslie Edmonds Holt -- 3. Bibliographic Control, Organization of Information, and Search Strategies / Prudence Ward Dalrymple -- 4. Introduction to Electronic Reference Services /Kathleen M. Kluegel -- 5. Trends in Electronic Reference Services: Opportunities and Challenges /Kathleen M. Kluegel -- 6. Instruction as a Reference Service / Lizabeth A. Wilson -- 7. Reference Staff Training and Development / Beth S. Woodard -- 8. Evaluation of Reference Services / Bryce Allen -- 9. Organization and Management of Reference and Information Services / Josephine Z. Kibbee -- 10. A Philosophy of Service / David N. King and Richard E. Rubin -- 11. Reference Services for Specific Populations / Ellen D. Sutton, Frances F. Jacobson and Leslie Edmonds Holt -- 12. Selection and Evaluation of Reference Sources / Linda C. Smith -- 13. Directories /Susan Miller.

14. Almanacs, Yearbooks, and Handbooks / Patricia F. Stenstrom and Sandra L. Wolf -- 15. Biographical Sources / Richard E. Bopp -- 16. Dictionaries /Constance A. Fairchild -- 17. Encyclopedias / Frances F. Jacobson -- 18. Geographical Sources / David A. Cobb -- 19. Bibliographies and Library Catalogs /Carol Bates Penka and Martha Landis -- 20. Indexes and Abstracts / Linda C. Smith -- 21. Government Documents and Statistics Sources / Susan E. Bekiares and Mary Mallory.

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