Assessment of Customer Satisfaction on Complaints Handling in Microfinance Institutions: The Case Study of Tujijenge Tanzania Limited / by Pendo Costantine Massawe

By: Material type: TextTextPublication details: Dar es salaam: The Open University of Tanzania, 2017Description: xiii,68p.; ill.: 30cmSubject(s):
DDC classification:
  • 22 EA DIS 658.8129678 MAS
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Includes Bibliographical References and Index

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