Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA / edited by Fred Wiersema.
Material type:
- 0887307728
- 658.812 CUS 21
- HF5415.5 .C844 1998
Item type | Current library | Call number | Copy number | Status | Barcode | |
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The Open University of Tanzania-HQ | 658.812 CUS (Browse shelf(Opens below)) | 1 | Available | Inf689595 |
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Includes index.
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