Operations management :   policy, practice and performance improvement /  
Steve Brown ... [et al.]. 
 - Oxford :   Butterworth-Heinemann,   2001. 
 - 439 p. :   ill. ;   25 cm.  
<br/><br/><label>ISBN: </label>075064995X (pbk.) : £22.99 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>658.5  BRO