TY - BOOK AU - TI - Influence of service quality on customer satisfaction: a case of airtel mobile phone company in Dar es salaam/ U1 - EA,DIS.658.40409678 KAA 22 PY - 2020/// CY - Dar es salaam PB - The Open University of Tanzania KW - Customer satisfaction - Tanzania KW - Project management - Tanzania N1 - Includes bibliographical references ER -