Fumbuka,Paschal John The Effects of Service Quality on Customer Satisfaction: A Case of Dar es salaam Water Supply and Sanitation Authority (DAWASA)/ Paschal John Fumbuka. - Dar es salaam: The Open University of Tanzania, 2021. - Xv,63p.: ill.; 30cm. Include Bibliographic Reference. Subjects--Geographic Terms: --Service Quality--Customer Satisfaction Dewey Class. No.: EA.DIS.658.8129678 FUM