Daudi Mosses Effect of Service Quality on Customer's Loyalty in Banking Industry: A Case of Commercial Banks in Morogoro Urban/ Mosses Daudi - Dar es salaam; The Open University of Tanzania, 2020. - xv,68p.: ill.; 30cm. Included Bibliographical and Reference Subjects--Geographic Terms: --Banking Industry--Service Quality--Customers Loyalty Dewey Class. No.: EA.DIS.658..09678 DAU