Masumbuko Beatrice Anselim Service Quality and Customer Satisfaction in Public Sectors: The Case of Tanzania Electric Supply Company Limited (TANESCO) Dar es salaam/ Beatrice Anselm Masumbuko - Dar es salaam; The Open University of Tanzania, 2021, - xiv,71p.: ill.; 30cm. Included Bibliographical Reference Subjects--Geographic Terms: --Public Sectors--Customer Satisfaction--Service Quality Dewey Class. No.: EA.DIS.658.83439678 MAS