TY  - BOOK
AU  - Kisaka, S.A.
TI  - The role of organizational values in managing customer relation in service Tanzania: A case of NSSF Kinondoni regional offices / 
U1  - EA.THE.658.81209678 KIS 22
PY  - 2013///
CY  - Dar es Salaam
PB  - The Open University of Tanzania, 
KW  -  Managing Customer Relations-Tanzania
KW  - Service Industry
KW  - Organizational Values
N1  - Include bibliographic references & appendices
ER  -