Mwakihaba, Raymond David

investigation of customers perception of service quality in financial institution: Raymond David Mwakihaba - Dar es Salaam OUT ,2014. - xii,70p.:ill.;30 cm. ill.; 30 cm.

Includes bibliographical references


Customer Perception-Dar es Salaam, Tanzania
Financial institution-Tanzania
Quality service-Tanzania

EA THE 658.81209678 MWA