TY  - BOOK
AU  - Mwakihaba, Raymond David
TI  - investigation of customers perception of service quality in financial institution
U1  - EA THE 658.81209678 MWA 22
PY  - 2014///
CY  - Dar es Salaam
PB  - OUT
KW  - Customer Perception-Dar es Salaam, Tanzania
KW  - Financial institution-Tanzania
KW  - Quality service-Tanzania
N1  - Includes bibliographical references
ER  -