Jetson,John <br/><br/>
Business process management  practical guidelines to successful implementations  [electronic resource] : 
 BPM 2008 
John Jetson and Johan Nelis 
 - 2nd ed 
 - Amsterdam  Elsevier ltd  c2008. 
 - xxvii,469p. :  ill. ; 
 - Lecture notes in computer science,  5240  0302-9743 ; LNCS sublibrary. Information systems and application, incl. Internet/Web, and HCI  SL 3 .
 - Lecture notes in computer science ; LNCS sublibrary.  Information systems and applications, incl. Internet/Web, and HCI. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Mode of access: Internet. 
<br/><br/><label>ISBN: </label>9780750686563 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Data processing--Congresses.<br/>Business--Data processing--Management--Congresses.<br/>Management information systems--Congresses.<br/>Workflow--Management--Congresses.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>Dewey Class. No.: </label>658.05 JES