TY  - DATA
AU  - Jetson,John
TI  - Business process management: practical guidelines to successful implementations
T2  - Lecture notes in computer science,
SN  - 9780750686563
U1  - 658.05 JES 22
PY  - 2008///
CY  - Amsterdam
PB  - Elsevier ltd
KW  - Business
KW  - Data processing
KW  - Congresses
KW  - Management
KW  - Management information systems
KW  - Workflow
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - http://dx.doi.org/10.1007/978-3-540-85758-7
ER  -