TY - BOOK AU - Mgeta Damian N. TI - The impact of service quality to customers loyalty: the case study of Tigo and Vodacom customers in Dar es salaam U1 - EA.THE.658.81209678 MGE 22 PY - 2013/// CY - Dar es salaam: PB - The Open University of Tanzania KW - Customers loyality,Tanzania KW - Customer relations,Tanzania KW - Service quality,Tanzania N1 - Includes bibliographical references ER -