TY  - BOOK
AU  - Mhagama Alex David
TI  - An investigation of satsfation of services offered by communication services providers in Tanzania: a case study from the government,nono governmental organization and private sectors
U1  - EA.DIS.658.809678 MHA  22
PY  - 2011///
CY  - Dar es salaam
PB  -  The Open University
KW  - Customer satisfaction,Tanzania
KW  - Customer services
N1  - Includes bibliographical references
ER  -