Wood,G <br/><br/>
Customer Communications in Marketing 2001-2002 
Gill Wood 
 - Oxford:  Butterworth-Heinemann,  2001. 
 - x, 230 p.:  ill.;  28 cm. 
<br/><br/> includes index 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>658.812 WOO