TY  - BOOK
AU  - Wood,G
TI  - Customer Communications in Marketing 2001-2002
U1  - 658.812 WOO 22
PY  - 2001///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Customer Management
KW  - Communication
KW  - Marketing
N1  - includes index
ER  -