TY  - BOOK
AU  - MGONZA, Slivery K.
TI  - The effect of services quality on customer satisfaction in national health insurance fund (NHIF) : The case of Kibaha town council
U1  - EA.THE.658.1509678 MGO 22
PY  - 2016///
CY  - Dar es salaam
PB  - The Open University of Tanzania
KW  - Customer satisfaction
KW  - NHIF
KW  - Kibaha Town Council
N1  - Includes bibliographical references and appendices
ER  -