TY - BOOK AU - DOSLA,P.T TI - THE IMPLEMENTATION OF CUSTOMER CARE POLICY IN PUBLIC ORGANIZATIONS: A CASE STUDY OF PARASTATAL PENSIONS FUND( PPF) OF MWANZA CITY U1 - EA.THE 658.81209678 DOS 22 PY - 2016/// CY - DAR ES SALAAM PB - OPEN UNIVRSITY OF TANZANIA KW - CUSTOMER CARE POLICY;PUBLIC ORGANIZATIONS-TZ N1 - INCLUDES BIBLIOGRAPHICAL REFRENCES ER -