Moshi,Alice A. The Relationship Between Customer Satisfaction and Service Quality in Telecommunication Industry in Tanzania: A Case Study of Vodacom Tanzania / by Alice Augustino Moshi - Dar es salaam: The Open University of Tanzania, 2016 - xiv,72p.: íll.: 30cm Includes Bibliographical References Subjects--Topical Terms: Dewey Class. No.: EA DIS 658.81209678 MOS