TY  - BOOK
AU  - Nkyami,Reverent T.
TI  - The Influence of Service Quality on Customer Satisfaction in Intercity Public Transportation: A Case of Alsaedy High Class Bus Service / by 
U1  - EA DIS 658.81209678 NKY 22
PY  - 2016///
CY  - Dar es salaam
PB  - The Open University of Tanzania
KW  - Customer Satisfaction
KW  - Quality Service  Assurance
N1  - Includes Bibliographical References and Index
ER  -