Massawe,Pendo C. Assessment of Customer Satisfaction on Complaints Handling in Microfinance Institutions: The Case Study of Tujijenge Tanzania Limited / by Pendo Costantine Massawe - Dar es salaam: The Open University of Tanzania, 2017 - xiii,68p.; ill.: 30cm Includes Bibliographical References and Index Subjects--Topical Terms: Dewey Class. No.: EA DIS 658.8129678 MAS