Desire,Kasereka B. An Assessment of Service Quality Dimensions on Customer Loyalty : A Case Study of Tanzania Port Authority / by Kasereka Bibili Desire - Dar es salaam: The Open University of Tanzania, 2017 - xiv,52p.: ill.; 30Cm. Includes Bibliographical References and Index Subjects--Topical Terms: Dewey Class. No.: EA DIS 658.4049678 DES