Contribution of Contemporary customers Relationship Management Systems on Banking Performance: A Case of PBZ Bank LTD / Mtumwa Said Shaaban - Dar es salaam: The Open University of Tanzania, 2017 - xvi,80p.: ill.; 30cm.

Includes Bibliographical References and Index

Subjects--Topical Terms:

Dewey Class. No.: EA DIS 658.4049678 SHA