TY - BOOK AU - TI - Factor Affecting Quality of Services and Customer in Airline Industry: Case Study of Air Tanzania Company Ltd (ATC) U1 - EA DIS 658.8129678 NCH 22 PY - 2018/// CY - Dar es salaam PB - The Open University of Tanzania KW - Quality of Services KW - Customer Satisfaction KW - Airline Industry N1 - Includes Bibliographical References and Index ER -