John,Rafikiel Analysis of Factors Associated with Customer Satisfaction in Commercial Banks in Dar es salaam: A Case of Bank ABC / Rafikiel John - Dar es salaam: The Open University of Tanzania, 2018 - xiv,59p.: ill.; 30cm Includes Bibliographical References and Index Nat. Bib. Agency Control No.: http://library.out.ac.tz:8080/cgi-bin/koha/cataloguing/addbiblio.pl# Subjects--Topical Terms: --Customer Satisfaction--Commercial Banking Dewey Class. No.: EA DIS 658.4049678 JOH