Walter K.E <br/><br/>
Measuring Business Mult-process service Quality/ 
Walter Kissimbo Eliakunda 
 - Dar es Salaam:  OUT,  2019. 
 - xxviii,365p.:  ill.;  30cm. 
<br/><br/> Includes illustrations and bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>EA.THE 658.5ELI