Mvungi, Z.R.K Factors influencing customers' satisfaction in tourist lodges in Ngorongoro conservation area, Arusha region Zuhura R.K. Mvungi - Dar es salaam: The Open University of Tanzania, 2020. - xvii, 86 p.: ill.; 30 cm Includes bibliographical references Subjects--Topical Terms: Dewey Class. No.: EA.DIS.338.47919678 MVU