Matimati,Upendo Thomas

The Impact of Service Quality on Customer Satisfaction in the Airline Industry: A Case of Kilimanjaro International Airport / Upendo Thomas Matimati - Dar es salaam: The Open University of Tanzania, 2020 - xv,89p.: ill.; 30cm

Includes Bibliographical References and Index

--Customer Satisfaction--Airline Industry

EA DIS 658.4049678 MAT