TY - BOOK AU - TI - The Impact of Service Quality on Customer Satisfaction in the Airline Industry: A Case of Kilimanjaro International Airport U1 - EA DIS 658.4049678 MAT 23 PY - 2020/// CY - Dar es salaam PB - The Open University of Tanzania KW - Customer Satisfaction KW - Airline Industry N1 - Includes Bibliographical References and Index ER -