Rwegerera, Gideon Mbeta

The Effect of Service Quality Delivery on Customer Satisfaction in the Banking Industry in Tanzania: A Case of I & M Bank (T) Limited. Gideon Mbeta Rwegerera - Dar es Salaam: Open University of Tanzania, 2019 - xvi,55p.: ill.; 30cm

Includes Bibliographical References and Index

--Castomer Satisfoction--Banking Industry--Marketing

EA.DIS.658.809678 RWE