Lucas, Rosemary. <br/><br/>
Employment relations in the hospitality and tourism industries / 
Rosemary E. Lucas. 
 - London ;  New York :  Routledge,  2004. 
 - xx, 306 p. ;  24 cm. 
 - Routledge studies in employment relations .
<br/><br/>Includes bibliographical references (p. [276]-300) and index. 
<br/><br/>Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues. 
<br/><br/><label>ISBN: </label>0415297117 (hardback) 0415297125 (pbk.) 
<br/><br/><label>LCCN: </label>2003014694 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management.<br/>Tourism--Personnel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.P4  / L82 2004 
<br/><br/><label>Dewey Class. No.: </label>647.940683 LUC