Includes bibliographical references and index.

Glossary of Management Terms -- Pt. 1. Management Theory -- 1. Developments in Management Theory 1910-1990 -- 2. Definitions of Management -- 3. The Search for Principles of Management -- 4. Max Weber and the Idea of Bureaucracy -- 5. Motivation: The Early Theorists -- 6. Motivation: Later Theorists -- 7. Leadership: Theory and Practice -- 8. Groups and Group Behaviour -- 9. Organisations as Systems -- 10. Contingency Approaches to Management -- 11. Modern Approaches to Management -- Pt. 2. Management in Practice -- 12. Types of Business Organisation -- 13. Developing an Organisation Culture -- 14. Women in Management -- 15. The International Context of Management -- 16. Strategic Aspects of Management -- 17. Objectives, Policies and Organisational Ethics -- 18. Performance Standards in Management -- 19. Decision-making in Organisations -- 20. Human Resource Planning -- 21. Work Structuring, Job Design and Business Process Re-engineering -- 22. Organisational Structures -- 23. Delegation and Empowerment -- 24. Managing Change: Key Concepts -- 25. Implementing Change: Organisation Development -- 26. Communication in Organisations -- 27. Time Management and Personal Effectiveness -- 28. Controlling Performance -- 29. Quality Standards and Management -- 30. The Role of Information Technology -- Pt. 3. Functional Management: Marketing, Production, Personnel and Financial -- 31. The Marketing Concept, Competitiveness and the Global Dimension -- 32. The Marketing Mix: Product and Price -- 33. The Marketing Mix: Promotion -- 34. The Marketing Mix: Distribution -- 35. Marketing Research -- 36. Marketing Organisation -- 37. Customer Services and Consumer Protection -- 38. Production Planning and Control -- 39. Types of Production -- 40. Aids to Production -- 41. New Technology in Manufacturing -- 42. Human Resource Management -- 43. Recruitment and Selection -- 44. Employee Development and Training -- 45. Performance Appraisal, Discipline and Grievances -- 46. Developing Managerial Competencies -- 47. Stress Management and Employee Counselling -- 48. Job Evaluation -- 49. Employee Relations and Collective Rights -- 50. Legal Aspects of Employment: Individual Rights -- 51. Company Accounts -- 52. Budgets, Forecasts and Business Plans -- App. A1. Examination Technique -- App. A2. Outline Answers to Examination Questions -- App. A3. Examination Questions for Practice.