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1.
Business process change [electronic resource] : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport. by
Edition: 2nd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007
Referex Computing
Availability: Items available for reference: ZANZIBAR: Not For Loan (1)Call number: 658.406 HAR.

2.
Developing E-business systems & architectures : a manager's guide / Paul Harmon, Michael Rosen, Michael Guttman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Morgan Kaufmann Publishers, 2001
Availability: Items available for loan: The Open University of Tanzania-HQ (1)Call number: 658.84 HAR.