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	1.	An Assessment of Service Quality Dimensions on Customer Loyalty : A Case Study of Tanzania Port Authority / by Kasereka Bibili Desire by Desire,Kasereka B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dar es salaam: The Open University of Tanzania, 2017 Availability: No items available. Save to lists Add to cart (remove)
	2.	To Exarmine Promotional Mix Influence Towards Customers' Satisfaction, Loyalty and Retention in Mobile Telecommunication : A Case of Airtel Tanzania / by Focus Malibate Lugoye by Lugoye,Focus M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dar es salaam: The Open University of Tanzania, 2017 Availability: No items available. Save to lists Add to cart (remove)
	3.	Factors that Determine Customer Loyalty to Mobile Network Operators in Tanzania: A case of Tigo Customers in Dar es salaam, Tanzania / George Lugata Balandya by , Balandya, G Material type: Text; Format: print ; Literary form: Not fiction Publication details: DSM: OUT, 2018 Availability: Items available for loan: The Open University of Tanzania-HQ (1)Call number: OUT, 2018.. Place hold Save to lists Add to cart (remove)
	4.	Factors that influence customer loyalty to mobile network operators in Tanzania: A case of Airtel (T) Ltd Customers in Dar es salaam, Tanzania / Elvira Siima Rwegesira by , Rwegasira, E.S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dar es salaam: The Open University of Tanzania, 2019 Availability: Items available for loan: The Open University of Tanzania-HQ (1)Call number: EA.DIS.658.8129678 RWE. Place hold Save to lists Add to cart (remove)
	5.	E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan. by Zemke, Ron Connellan, Thomas K, 1942- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, American Management Association, 2001 Availability: Items available for loan: The Open University of Tanzania-HQ (1)Call number: 658.812 ZEM. Place hold Save to lists Add to cart (remove)
	6.	Taming the search-and-switch customer : earning customer loyalty in a compulsion-to-compare world / Jill Griffin. by Griffin, Jill Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2009 Availability: Items available for loan: The Open University of Tanzania-HQ (1)Call number: 658.812 GRI. Place hold Save to lists Add to cart (remove)