| 000 | 00597nam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 141107b xxu||||| |||| 00| 0 eng d | ||
| 082 |
_222 _a658.81409678 |
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| 100 | _aMartholome, N. M. | ||
| 245 |
_aAssessment of customer relationship management strategies used by tourist hotels in Dar es Salaam / _cNovatus Msaiky Bartholome |
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| 260 |
_aDar es Salaam : _bThe Open University of Tanzania, _c2013. |
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| 300 |
_axiv, 65p. : _bill. ; _c28cm |
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| 500 | _aInclude bibliographic references & appendices | ||
| 650 | _aCustomer Relationship Management Strategies ; Tourist Hotels ; | ||
| 942 |
_2ddc _cBK |
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| 999 |
_c2412 _d2412 |
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