000 00506nam a22001817a 4500
008 170207b xxu||||| |||| 00| 0 eng d
040 _aMARC
_dMARC
082 _222
_a658.812 WOO
100 _aWood,G
245 _aCustomer Communications in Marketing 2001-2002
_cGill Wood
260 _aOxford:
_bButterworth-Heinemann,
_c2001.
300 _ax, 230 p.:
_bill.;
_c28 cm.
500 _aincludes index
650 _2Customer Management
650 _2Communication
650 _2Marketing
942 _2ddc
_cBK
999 _c4393
_d4393