000 00745nam a22002057a 4500
999 _c6602
_d6602
003 OSt
005 20220701130425.0
008 181116b ||||| |||| 00| 0 eng d
040 _cThe Open University of Tanzania
082 _222
_aEA DIS 658.4049678 SHA
100 _qShaaban,Mtumwa Saidi
245 _aContribution of Contemporary customers Relationship Management Systems on Banking Performance:
_bA Case of PBZ Bank LTD /
_cMtumwa Said Shaaban
260 _aDar es salaam:
_bThe Open University of Tanzania,
_c2017
300 _axvi,80p.:
_bill.;
_c30cm.
500 _aIncludes Bibliographical References and Index
650 _2Customer Relationship
650 _2Management System
650 _2Banking Performance
942 _2ddc
_cBK