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AN ASSESSMENT OF THE COMPONENTS OF SERVICE QUALITY AND CUSTORMER SATISFACTION: A CASE STUDY OF NATIONAL MICROFINANCE BANK,TEMEKE BRANCH,DAR ES SALAAM,TANZANIA/

MAKANZA,JANETH

AN ASSESSMENT OF THE COMPONENTS OF SERVICE QUALITY AND CUSTORMER SATISFACTION: A CASE STUDY OF NATIONAL MICROFINANCE BANK,TEMEKE BRANCH,DAR ES SALAAM,TANZANIA/ JANETH MAKANZA - DAR ES SALAAM: OPEN UNIVRSITY TANZANIA, 2015 - XV,65P.: ILL.; 30CM

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Dewey Class. No.: EA.THE 658.209678 MAK

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