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THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SERVICE QUALITY IN TELECOMMUNICATION INDUSTRY IN TANZANIA : A CASE STUDY OF VODACOM TANZANIA/

MOSHI AGUSTINO ALICE.

THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SERVICE QUALITY IN TELECOMMUNICATION INDUSTRY IN TANZANIA : A CASE STUDY OF VODACOM TANZANIA/ A,LICE AUGUSTINO MOSHI. - DAR ES SALAAM: THE OPEN UNIIVERSITY OF TANZANIA, 2016. - XVI,72P.: ILL,; 30CM.

INCLUDES BIBLIOGRAPHICAL REFERENCES

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Dewey Class. No.: EA; THE 858.81209678

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