THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SERVICE QUALITY IN TELECOMMUNICATION INDUSTRY IN TANZANIA : (Record no. 5174)

MARC details
000 -LEADER
fixed length control field 00665nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170907b xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency MARC
Modifying agency MARC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number EA; THE 858.81209678
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name MOSHI AGUSTINO ALICE.
245 ## - TITLE STATEMENT
Title THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SERVICE QUALITY IN TELECOMMUNICATION INDUSTRY IN TANZANIA :
Remainder of title A CASE STUDY OF VODACOM TANZANIA/
Statement of responsibility, etc. A,LICE AUGUSTINO MOSHI.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. DAR ES SALAAM:
Name of publisher, distributor, etc. THE OPEN UNIIVERSITY OF TANZANIA,
Date of publication, distribution, etc. 2016.
300 ## - PHYSICAL DESCRIPTION
Extent XVI,72P.:
Other physical details ILL,;
Dimensions 30CM.
521 ## - TARGET AUDIENCE NOTE
Target audience note INCLUDES BIBLIOGRAPHICAL REFERENCES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term CUSTOMER SATISFACTION; TELECOMMUNICATION INDUSTRY- TANZANIA.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books

No items available.